Privacy Policy

This policy will help you understand what data we collect, how we use it, and what rights you have.

A person typing on a laptop in low light

Privacy by Design

Imprint
Data Controller
01
FundFrame ApS
Registered Office
02
Fruebjergvej 3
2100 København Ø
Denmark
Last Revised
04
2026-08-13Rev. v

Types of Data Collected

Personal Data

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Trackers; Usage Data; number of Users; session statistics; Data communicated while using the service; various types of Data; Data communicated in order to use the Service.

Automatically Collected Data

We automatically collect certain information when you visit www.fundframe.io or use our services. This includes trackers (such as cookies and similar technologies), usage data (how you interact with our platform), the number of users accessing the service, and session statistics that help us understand user behavior patterns.

User-Provided Data

You may provide personal data while using our service in various formats. This includes data communicated while using the service, data communicated in order to use the service, and other types of data you voluntarily share when contacting us for support.

Responsibility for Third-Party Data

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and Place of Processing the Data

Methods of Processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending upon the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention Time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent.

The Purposes of Processing

Why We Process Your Data

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Displaying content from external platforms, Hosting and backend infrastructure, Platform services and hosting, and Traffic optimization and distribution.

Specific Processing Activities

For specific information about the Personal Data used for each purpose, the User may refer to the section 'Detailed information on the processing of Personal Data' below.

Detailed Information on the Processing of Personal Data

How These Services Are Grouped

The third-party services this Application relies on fall into three groups, depending on whether they run automatically when you visit, only after you accept cookies, or only after you take a specific action such as submitting a form or creating an account.

01

Always-on infrastructure

These services run on every visit so the site can be delivered and aggregated usage understood. They do not identify Users and no consent is required.

Plausible Analytics

Service provided by: Plausible Insights OÜ (Estonia, European Union)

Plausible Analytics is a privacy-focused web analytics service that does not use cookies and does not collect personal data. It is designed to be GDPR, CCPA, and PECR compliant by default. Plausible only collects aggregated data and does not track individual users across websites or sessions. No consent is required for this service as it does not process personal data or use trackers.

Personal Data processed:

  • Aggregated Usage Data (non-personal)

Cloudflare

Service provided by: Cloudflare, Inc. (United States)

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User's browser, while also allowing analytical data from this Application to be collected.

Personal Data processed:

  • Trackers
  • various types of Data as specified in the privacy policy of the service
02

Consent-gated trackers

These services only load after the User accepts cookies through the consent banner. The User can change this choice at any time, and nothing in this group runs until consent is granted.

Google Analytics 4

Service provided by: Google LLC (United States)

Google Analytics 4 is a web analysis service provided by Google LLC. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google's official documentation. This service is only activated after the User grants consent through our cookie consent mechanism.

Personal Data processed:

  • Trackers
  • Usage Data
  • number of Users
  • session statistics

Apollo.io

Service provided by: Apollo.io Inc. (United States)

Apollo.io is a B2B sales intelligence platform that helps identify business visitors to the website. When consent is granted, Apollo may collect information about website visits to help the Owner understand business interest in its services. This service uses trackers and is only activated after the User grants consent through our cookie consent mechanism.

Personal Data processed:

  • Trackers
  • Usage Data
  • Device information
  • Browser information

Google Fonts

Service provided by: Google LLC (United States)

Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.

Personal Data processed:

  • Trackers
  • Usage Data
03

Triggered by your action

These services only receive data when the User takes an explicit action, such as submitting a form, subscribing to the newsletter, requesting a download, or creating an account in the Agents demo. Nothing is shared with these services by default.

Slack

Service provided by: Slack Technologies, LLC (United States)

Slack is used as the Owner's internal sales and customer success workspace. When a User submits a contact form, requests a downloadable resource, or joins the waitlist, the submitted form data is forwarded to a private Slack channel so the team can respond. Slack acts as a Data Processor on the Owner's behalf under a Data Processing Agreement and standard contractual clauses, and the data is not used for any purpose other than handling the User's request.

Personal Data processed:

  • Name
  • Email address
  • Company
  • Free-text message content

Clerk

Service provided by: Clerk, Inc. (United States)

Clerk is an authentication service used to handle sign-up and sign-in for the FundFrame Agents demo on this Application. When a User signs up to try an Agent, the User's email address is sent to Clerk and used to create an account. The Owner uses Clerk solely to authenticate the User and to manage token usage for the demo. No other personal data is shared with Clerk, and no marketing or profiling is carried out on the basis of the data stored with Clerk.

Personal Data processed:

  • Email address

Brevo

Service provided by: Brevo (Sendinblue), SA (France, European Union)

Brevo is an email marketing platform used to manage the FundFrame Insights newsletter. When a User subscribes to the newsletter, either directly through the newsletter signup form, or by opting in while submitting a contact form, downloading a skill, or joining the waitlist, their email address is stored in Brevo along with consent metadata (opt-in date, source, IP address, and consent text). Brevo processes this data solely to deliver the newsletter on behalf of the Owner. The User can unsubscribe at any time via the link in each email, after which no further marketing emails are sent. Brevo acts as a Data Processor under a Data Processing Agreement compliant with GDPR, and stores data within the European Union.

Personal Data processed:

  • Email address
  • Consent metadata (opt-in date, source, IP address, consent text)

Resource Downloads

What We Collect When You Download a Resource

When you request a downloadable resource from this Application, for example a Skill bundle or a deck, we ask you to provide your name, business email address, company, and the platform you plan to use the resource with. You may also include an optional message. Providing this information is voluntary, but without it the download cannot be delivered.

Why We Process This Data

We process this Data to fulfil the download request, to keep a record of which Users have received which resources, to follow up with relevant product information, and to understand which resources are most useful to our audience. The legal basis is the User's consent for any follow-up communications and the Owner's legitimate interests for the delivery of the resource itself.

Recipients of This Data

Submitted form data is routed to the Owner's internal sales and customer success channel hosted on Slack (Slack Technologies, LLC, United States). Slack acts as a Data Processor on the Owner's behalf under a Data Processing Agreement and standard contractual clauses. The Owner does not sell, rent, or share this Data with any other third party.

Retention

Lead data is retained for as long as is necessary to manage the relationship with the User, and is deleted on request or after a reasonable period of inactivity, in line with the rules set out in the Further Information About Retention Time section.

Newsletter

What We Collect When You Subscribe

When you subscribe to the FundFrame Insights newsletter, we collect your email address. You may subscribe directly through the newsletter signup form on our website, or by opting in via a checkbox when submitting a contact form, downloading a skill, or joining the waitlist. Subscribing to the newsletter is always voluntary and requires your active consent.

Why We Process This Data

We process your email address to deliver the monthly FundFrame Insights newsletter, which contains product updates, LP operations insights, and notes from the team. The legal basis for this processing is your consent, which you can withdraw at any time.

Recipients of This Data

Newsletter subscriber data is stored and processed by Brevo (Sendinblue), SA, based in France (European Union). Brevo acts as a Data Processor on the Owner's behalf under a Data Processing Agreement compliant with GDPR. In addition to the email address, Brevo stores consent metadata: the date and time of opt-in, the source of the subscription (e.g. footer form, contact form, skill download), the IP address at the time of consent, and the consent text the User agreed to.

Unsubscribing

Every newsletter email includes an unsubscribe link. Clicking it immediately removes you from the mailing list. You may also contact us at [email protected] to request removal.

Retention

Subscriber data is retained for as long as the subscription is active. Upon unsubscribing, your email address is removed from the active mailing list. Consent records are retained in accordance with GDPR accountability requirements.

Further Information for Users in the European Union

Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

1

Consent

Users have given their consent for one or more specific purposes.

2

Contractual Necessity

Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.

3

Legal Obligation

Processing is necessary for compliance with a legal obligation to which the Owner is subject.

4

Public Interest

Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.

5

Legitimate Interests

Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

Further Information About Retention Time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent. Therefore: Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed. Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes. The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfill a legal obligation or upon order of an authority.

The Rights of Users Based on the GDPR

Your Data Protection Rights

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following, to the extent permitted by law:

1

Withdraw consent at any time

Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

2

Object to processing of their Data

Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

3

Access their Data

Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

4

Verify and seek rectification

Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

5

Restrict the processing of their Data

Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

6

Have their Personal Data deleted or otherwise removed

Users have the right to obtain the erasure of their Data from the Owner.

7

Receive their Data and have it transferred to another controller

Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.

8

Lodge a complaint

Users have the right to bring a claim before their competent data protection authority.

Details About the Right to Object to Processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users' request, the Owner will inform them about those recipients.

Additional Information About Data Collection and Processing

Legal Action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional Information About User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information Not Contained in This Policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to This Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out. We will respond to your request as early as possible and always within one month.