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Privacy Policy & terms of use

For FundFrame ApS

Privacy Policy for FundFrame ApS

1. Introduction

  • Purpose: This Privacy Policy describes how FundFrame ApS ("FundFrame", "we", "us", or "our") collects, uses, and shares the information we obtain from you in connection with your use of the FundFrame software services (the "Services").
  • Scope: This policy applies to information collected through our Services and any related communications.

2. Information Collection

  • Data Provided by You: We collect personal data that you provide to us when you register for an account, use the Services, or communicate with us. This may include your name, contact details, professional details, and other information necessary to provide our Services.
  • Data Collected Automatically: When you use our Services, we may automatically collect information about your device and usage of our Services, including IP addresses, browser type, log files, and other usage data.

3. Use of Information

  • Providing Services: We use the information we collect to operate, maintain, and provide the features and functionality of the Services, to communicate with you, and to address service and technical issues.
  • Improvement and Customization: We use the information to understand and analyze the usage trends and preferences of our users, to improve our Services, and to develop new products, services, features, and functionality.
  • Legal Compliance: We may use the information to comply with applicable laws and regulations and to protect the rights and safety of FundFrame and our users.

4. Information Sharing

  • Service Providers: We may share your information with third-party service providers that perform services for us, including hosting services, customer service, and marketing assistance.
  • Legal Obligations: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of FundFrame, or protect the safety of our users or the public.
  • Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred among the transferred assets.

5. Data Security

  • Security Measures: We implement a variety of security measures designed to maintain the safety of your personal information when you enter, submit, or access your personal information.
  • Risk of Breach: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. International Transfers

  • Data Storage and Transfer: Your information may be stored and processed in any country in which we engage service providers, including outside of the EU. By using our Services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.

7. Your Rights

  • Access and Control: You have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete the information we hold about you.
  • Opt-Out: You have the right to opt out of certain uses and disclosures of your personal information.

8. Changes to This Policy

  • Updates: We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we are protecting the information we collect.

9. Contact Information

  • Questions or Concerns: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@fundframe.io.

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© 2024 FundFrame ApS. Applebys Plads 7, 1411 København K

Terms and Conditions for FundFrame ApS

1. Introduction

  • Overview: This document outlines the terms and conditions under which FundFrame ApS ("FundFrame", "we", "us", or "our") offers access to its software services ("Services") to you, the customer ("Customer" or "you"). By accessing or using our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy.
  • Legal Entity: FundFrame ApS is a company incorporated in Denmark with business registration number (CVR) 44736799, and is subject to Danish law.

2. Services Description

  • Functionality: FundFrame provides a software platform designed to support private equity operations, hosted on Amazon Web Services (AWS). This includes the provision of data and consultancy services tailored to the specific needs of your organization.
  • Data Provision: While FundFrame endeavors to provide accurate and up-to-date data, we do not guarantee the accuracy, completeness, or timeliness of the data provided through our Services. The data is supplied for informational purposes only and should not be relied upon without further independent verification.

3. Consultancy Services

  • Overview: In addition to software services, FundFrame offers IT consultancy services and investment consultancy services ("Consultancy Services") designed to modify and adapt the platform according to the specific requirements of your organization.
  • Scope of Services: The specific scope of the Consultancy Services, including deliverables, timelines, and any other specific requirements, will be detailed in a separate Statement of Work (SOW) or similar document, which shall be agreed upon by both parties and shall form part of the contract.
  • Performance: FundFrame will perform the Consultancy Services with reasonable skill and care, in accordance with professional standards. However, FundFrame does not guarantee that the Consultancy Services will result in any specific outcome or benefit.
  • Customer Responsibilities: You agree to provide all necessary cooperation, information, and access to resources as reasonably required by FundFrame to perform the Consultancy Services effectively. Failure to do so may affect the quality, performance, and outcomes of the Consultancy Services provided.

4. User Obligations

  • Account Registration: You must register for an account to access the Services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Use of Services: You agree to use the Services only for lawful purposes and in accordance with the terms outlined here.

5. Data Ownership and Privacy

  • Data Ownership: All data inputted by you into the Services remains your property. FundFrame claims no ownership rights to any customer data.
  • Data Use: FundFrame will not use, disclose, or access any customer data except as necessary to provide the Services, or as required by law.
  • Data Protection: Data will be stored and processed in accordance with applicable data protection laws and our Privacy Policy. The hosting on AWS adheres to robust security standards to safeguard data integrity and confidentiality.

6. Fees and Payment

  • Fees: Fees for the Services will be set forth in your Service Agreement and must be paid in accordance with the terms therein.
  • Invoicing and Payment: Invoices are issued monthly and are due within 30 days of receipt. Late payments may result in the suspension of Services.

7. Intellectual Property Rights

  • Ownership: FundFrame retains all rights, title, and interest in the Services, including all related intellectual property rights. No rights are granted to you other than as expressly set forth herein.

8. Termination

  • Term: These Terms remain in effect as long as you use the Services or until terminated by either party in accordance with the Service Agreement.
  • Termination for Breach: Either party may terminate the Agreement upon notice if the other party materially breaches these Terms and fails to cure such breach within 30 days of notice.

9. Limitation of Liability

  • Consultancy Services: FundFrame shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or in connection with the use of or reliance on the Consultancy Services provided, except as expressly agreed in the Statement of Work.
  • Data Accuracy: FundFrame does not warrant the accuracy of the data provided as part of the Services and disclaims all liability for any errors or inaccuracies in such data. You agree that you use and rely on the data provided by FundFrame at your own risk.
  • Liability: To the fullest extent permitted by law, FundFrame shall not be liable for any damages resulting from the use of the software or data provided, except as expressly stated in these Terms or the applicable Service Agreement.

10. Miscellaneous

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising from these Terms will be resolved through arbitration in Copenhagen, Denmark.

11. Contact Information

  • Support: For support with the Services or for questions about these Terms, please contact support@fundframe.io.